How does Printify handle refunds and returns?

• Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if the customer ordered the wrong size, color, or simply changed their mind.
• However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if contacting them within 30 days of product delivery. There is no need to return the damaged product.
• To start a return, you can contact Oxana at oxanabalke.art@gmail.com. 
• Oxana will get in touch with Printify team using the “Submit issue” form and provide a clear photo showing the issue.
• Please note that Printify will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, the customer can opt for either a reprint with an extra charge or a partial refund.